Shinola Return Policy

Shinola Return Policy

Free returns are included on all European orders of €100/£80 and over (with the exception of bicycles).

For returns on European orders under €100/£80:

  1. Request a return label from
  2. Ship your item by insured, traceable mail. This service is offered by FedEx, UPS, DPD and other carriers.
    • You will be responsible for shipment costs.
    • We highly recommend you insure your parcel and adequately protect it during shipment. Shinola is not responsible for products lost or damaged during shipment.

Please send all items back to Shinola with a completed Return Form to the following address:

Graaf Florisstraat 1 A HS
1091 TD Amsterdam
The Netherlands

In order to receive a full refund on on items returned, the items(s) have to be returned (i) within 30 days from date of purchase; (ii) with completed Return Form; (iii) in the original packaging;(iv) in new/unused condition.

If you are unable to comply fully with the return policy, unfortunately you may not be entitled to a full refund or any refund.

Price adjustments on previous purchases are not permitted.

Gift cards cannot be redeemed for cash or returned.